International Dial not answering phone or emails

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vintagehamiltons
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International Dial not answering phone or emails

#1 Post by vintagehamiltons » Thu Sep 29, 2016 1:32 pm

Anyone else having problems with them?

My watch guy sent them dials from my Dorsey and Seneca two months ago. Both were finished and paid for, but the Seneca wasn't returned. A few weeks ago he was able to get them on the phone. They said they forgot to mail the dial back and would get it out. Nothing from them since. He's called/emailed with zero response. I called today and got their VM, but the box was full. :evil:
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retroworx
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Re: International Dial not answering phone or emails

#2 Post by retroworx » Fri Sep 30, 2016 1:34 am

I haven't tried to reach them directly lately, but I sent in a few dials last week (for the first time since the Spring) and I noticed that they processed them into their online system promptly, so someone is there. ;)
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Re: International Dial not answering phone or emails

#3 Post by vintagehamiltons » Fri Sep 30, 2016 3:31 am

Seems they go through periods like this. That's why I have my watch guy send them in so he has to deal with this stuff. :oops:
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retroworx
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Re: International Dial not answering phone or emails

#4 Post by retroworx » Wed Oct 05, 2016 3:01 am

Just an update that I heard from ID yesterday on my dials which they finished in record time. Sounds like they had been on vacation, which may account for the lack of communication Tom's watch guy was experiencing. . . .
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Re: International Dial not answering phone or emails

#5 Post by vintagehamiltons » Wed Oct 05, 2016 3:28 am

You'd think they would mention this on their outgoing message. :roll:
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Nookster
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Re: International Dial not answering phone or emails

#6 Post by Nookster » Mon Oct 17, 2016 8:08 am

they seem to go hot and cold
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vintagehamiltons
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Re: International Dial not answering phone or emails

#7 Post by vintagehamiltons » Mon Oct 17, 2016 8:38 am

Nookster wrote:they seem to go hot and cold
Mark, I think you should buy the company and set things straight. :o :lol:

The dial has supposedly been mailed to my guy. He was out of town last week, so I should know this week.
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Nookster
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Re: International Dial not answering phone or emails

#8 Post by Nookster » Mon Oct 17, 2016 4:15 pm

Talk him into selling it!! LOL.

I have had several talks with him, but I think he thinks there are no problems. Talked with him today. It's a long story which I don't want to get into. I have almost all the men's dial plates from the 40's forward. If I knew how to do it, I would....I need a lesson. It can't be that hard.
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diveboy
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Re: International Dial not answering phone or emails

#9 Post by diveboy » Mon Oct 17, 2016 5:18 pm

Disruptive Elgin Collector.... 39.56043956043956
http://www.elgin.watch - Elgin Model Database
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Re: International Dial not answering phone or emails

#10 Post by vintagehamiltons » Mon Oct 17, 2016 5:39 pm

My guy has the dial - yay - and at week's end I should have a Dorsey with the two-tone black enamel numeral & Seneca with black enamel numeral dials back.
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